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Onboarding 101

How to Update Our Phone Number in Chase Bank

The reason we need our new phone number added is to be able to securely receive bank access codes to financial institutions. This is for everyone's safety and security. No access or security settings will change.

  1. Sign in to your Chase account
  2. Choose "Account management" and then "Access & Security Manager"
    Account Management in Chase Business
  3. Under the authorized user Josh Hall, click the carrot button, and click "Edit User Info"
    Chase Manage Authorized User
  4. Under Primary phone, click "Add additional phone"
    Chase Primary Phone Field
  5. Enter in our new phone number: 737-239-5399
    Chase Additional Phone Field
  6. Scroll down and click "Next"
    Chase Mobile Access Next
  7. Then click "Edit Authorized User"
    Chase Edit Authorized User
  8. You should now see both phone numbers active now, and that is it!
    Chase Authorized User Phone Number

Thank you!
J. Hall and Company